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FREQUENTLY ASKED QUESTIONS

Whether you're new to crystals or just looking to brush up on your knowledge, you've come to the right place! We're all about helping you find the answers you need. From deciding on which crystal feels right for you to learning how to use and care for them, our FAQ section is designed to guide you every step of the way. Explore our frequently asked questions to deepen your understanding and make the most out of your crystal journey. If you don't find what you're looking for, be sure to check out our blog or feel free reach out—we're here to help!

Word on the street is crystals are pretty powerful... but how do they work? 

Crystals work by tapping into the universal energy that flows through everything. Just as each crystal has its own unique structure and composition, it also has its own energy frequency. Humans are also made up of energy, and when we come into contact with crystals, we can sense these vibrations. The subtle energies of crystals interact with our own energy fields, creating a resonance that can help us in various ways.

Because crystals typically vibrate at a higher frequency than humans, they can serve as catalysts for raising our own vibrations. This can be particularly helpful when we're seeking to advance spiritually, as the higher vibrations encourage us to align with our higher selves and the universe's energy. Crystals can also aid in balancing our physical, mental, and spiritual health by harmonizing the different energy centers within us, often referred to as chakras. By choosing and working with specific crystals, we can focus on different aspects of our well-being, allowing us to cultivate a sense of balance, clarity, and inner peace.

There's so many beautiful crystals to pick from! How will I know which ones are right for me??

Choosing a crystal can be a deeply personal experience, guided by a mix of intuition and intention. The first step is to consider what area of your life you'd like to focus on. Are you seeking emotional healing, spiritual growth, physical well-being, or a deeper connection with others? Each crystal has its unique healing properties and intentions, so identifying your goal helps narrow your search. By aligning your intention with a crystal's healing power, you can find the best match for your needs.

Intuition also plays a key role. As you browse through a collection, notice which crystals stand out to you. You might feel a subtle pull towards a particular type of crystal, indicating that its energy aligns with yours. Trust your instincts and go with the crystals that resonate with you. By combining an understanding of a crystal's healing properties with your intuitive sense, you can find a crystal that supports you on your unique journey.

I'm so excited I just got my first crystal! Now what? 

When you first receive a new crystal, you should cleanse, charge, and connect with it to ensure it's ready to support you on your journey.

Cleansing removes any residual or unwanted energies, restoring the crystal to its natural state.

Charging replenishes the crystal's energy, boosting its vibrational frequency.

Connecting establishes a personal bond, allowing the crystal's energy to resonate with yours and enhancing its impact on your spiritual practice.

These steps are crucial for creating a meaningful relationship with your crystal. Read below for more detail on each step to get started on the right path.

Okay I'm ready to charge my crystal... give me the deets!

Cleansing crystals is essential for clearing unwanted energy, and there are several safe methods to do so. One popular approach is moonlight cleansing—place your crystals on a windowsill or in a safe space overnight. Sound healing is another effective method. The vibrations from singing bowls, tuning forks, or bells help clear stagnant energy. Just place your crystals near the sound source for a few minutes.

You can also use other crystals to cleanse, like quartz or selenite. Simply set your crystals on or near them for a few hours. Sage and other smudging tools, like palo santo, are also great for cleansing. Light the sage, let it smolder, and pass your crystals through the smoke to clear away negative energy.

Some people suggest using water to cleanse crystals, but be cautious—water can damage certain raw crystals and soft stones. Always check if your crystal is water-safe before using this method. With these methods, you can keep your crystals energetically clean and ready to support you on your spiritual journey. Best practice is to do this at least once a month!

My crystals are cleansed and ready to be charged! What's next? 

Charging crystals replenishes their energy, making them more potent for your spiritual practice. Common methods for charging are similar to those used for cleansing. You can use sunlight or moonlight—place your crystals in direct sunlight for a few hours, but be careful not to overexpose them as some can fade. Moonlight, especially during a full moon, is a gentler alternative.

Sound baths with singing bowls or tuning forks also work well for charging. Simply place your crystals near the source of the sound to boost their energy. Another method is burying them in the ground to reconnect with Earth's energy.

Some suggest using water, but this can be risky—many crystals can be damaged by water. Always check if your crystal is water-safe before trying this method. Charging your crystals ensures they maintain their energy and are ready to support you on your journey. Choose the method that suits you and your crystals. Similar to cleansing, best practice is to do this at least once a month!

Okay I've cleansed AND charged my crystals, can I connect with them now??

Yes!! Connecting with a crystal for the first time is an opportunity to build a personal relationship with its energy. To start, find a quiet and comfortable space where you can focus without distractions. Sit or lie down, holding the crystal in your hand or placing it on your lap. Close your eyes, take a few deep breaths, and allow yourself to relax. As you settle into this calm state, you can begin to feel the crystal's unique energy.

Next, focus on your intention. Think about what you hope to achieve or invite into your life with this crystal. Whether it's healing, clarity, love, or spiritual growth, setting an intention helps you align with the crystal's purpose. As you hold or touch the crystal, notice any sensations—warmth, tingling, or a sense of calm. Trust your intuition as you build this connection, allowing your thoughts to flow freely. You might want to visualize energy flowing from the crystal into your body, filling you with the qualities you seek.

Show gratitude for the crystal and its energy by silently thanking it for its presence in your life. This act of appreciation deepens your bond and invites a more profound connection. By opening your heart to the crystal and expressing gratitude, you can strengthen this initial bond and create a lasting relationship. This is just the beginning of your journey with this crystal, so take your time and let the connection grow over time.

What are some of the best ways I can work with my crystals? 

There are various ways to work with crystals, each offering unique benefits depending on your intentions and needs. One of the most common methods is using crystals during meditation. By holding a crystal in your hand, placing it on your body, or setting it nearby, you can focus your energy and enhance the meditative experience.

Another popular approach is to use crystals for setting intentions or affirmations. By selecting a crystal that aligns with your goals, you can hold it while setting your intention or reciting affirmations. This helps amplify your energy and focus your thoughts, reinforcing the positive changes you seek to create in your life.

Crystals can also be used for physical and emotional healing. Some people place crystals on specific parts of the body to help balance energy, while others use them to clear negative emotions. 

Incorporating crystals into your daily routine is another way to work with them. You can carry a crystal in your pocket or wear it as jewelry to keep its energy close. This can serve as a constant reminder of your intentions and provide ongoing support throughout the day. By experimenting with different methods, you can find the ways that work best for you and your unique journey with crystals.

How should I store my crystals to keep them looking and feeling their best? 

Storing your crystals properly is essential for maintaining their energy and protecting them from damage. Here are some guidelines to ensure your crystals stay safe and energetically vibrant.

First, consider using soft materials to cushion your crystals. Velvet, silk, satin or soft cotton are great options for lining your storage containers. These materials help prevent scratches, chips, or other damage, especially for more delicate or polished crystals. If you have a variety of crystals, it's a good idea to store them in separate compartments to avoid accidental contact and potential scratches.

Next, think about the location of your crystal storage. Keep them away from direct sunlight, as prolonged exposure can cause some crystals to fade or become brittle. A cool, shaded area is ideal for preserving their colors and structural integrity. Additionally, ensure your storage space is clean and free of dust or debris. If you prefer to display your crystals, use shelves or stands with soft padding to protect them from falling or being knocked over.

What does ethical sourcing mean? 

We partner with ethical vendors who ensure fair wages and safe working conditions for laborers, verifying that workers are paid a livable wage and protected from health risks. Our vendors provide conflict-free products and strictly avoid regions with child labor, bonded labor, or unregulated industries. They use minimalistic production methods, ensuring stones are not dyed, infused with toxic elements, or unnaturally enhanced.

 

To minimize environmental impact, our vendors support responsible mining practices, including hand-mined crystals for minimal environmental impact, as well as efforts that provide long-term benefits for society and the environment, such as reforestation and land restoration. Additionally, we only source single-origin products, avoiding byproducts of harmful industries.

What is your return policy? 

You can return items within 30 days of purchase for a full refund or exchange. Items must be in original condition with all packaging. Proof of purchase is required. Some items, such as gift cards are non-returnable.

Return shipping costs are the customer's responsibility unless the return is due to our error. Refunds will be processed within 10 business days to the original payment method.

If for some reason your purchase arrives damaged, please contact our team for a full refund.

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